MaBlesser Market Delivery & Shipping Policy

    Last Updated: 12 September 2026

    1. Introduction

    MaBlesser Market is a South African online retail store powered and operated by MaBlesser Company.

    Customers purchase products directly from MaBlesser Market through our online store.

    This Delivery & Shipping Policy explains our delivery charges, delivery times and general delivery process for orders placed through the MaBlesser Market website.

    1. Delivery Area

    MaBlesser Market provides delivery services within South Africa.

    Delivery availability may depend on the destination and courier service available for the customer’s address.

    1. Standard Delivery Fee

    Our standard delivery charge is:

    R80

    The applicable delivery charge will normally be displayed during checkout before the customer completes the order.

    1. Free Delivery on Orders of R1,000 or More

    MaBlesser Market offers free standard delivery on qualifying orders of R1,000 or more.

    The order value must meet the required R1,000 minimum before applicable delivery charges are removed.

    Where an order qualifies for free delivery, the applicable delivery charge will be shown as R0 at checkout.

    Free delivery applies to eligible standard deliveries and may be subject to product, destination or promotional conditions displayed at checkout.

    1. Delivery Time

    Our normal delivery target is approximately:

    4–5 business days

    Delivery time may vary depending on:

    delivery location;

    order processing;

    courier operations;

    product availability;

    public holidays;

    weekends;

    weather;

    high-volume periods; and

    circumstances outside our reasonable control.

    The 3–5 business day period is a normal delivery target and not a guarantee of delivery on a specific date.

    1. Weekends and Public Holidays

    Weekends and South African public holidays are generally not counted as normal courier business days.

    Orders or deliveries may therefore take longer during weekends, public holidays and periods of increased courier demand.

    1. Order Processing

    After payment has been successfully received or authorised, MaBlesser Market will process the order.

    Order processing may require additional time depending on product availability and operational circumstances.

    Once the order is ready for delivery, it may be handed to the applicable courier service.

    1. Courier Delivery

    MaBlesser Market uses courier and delivery services to transport orders to customers.

    Courier services may use tracking information where available.

    Where tracking information is available, customers may receive delivery or tracking information using the contact details provided during checkout.

    1. Delivery Address

    Customers must provide a complete and accurate delivery address.

    The address should include, where applicable:

    house or building number;

    street number and name;

    suburb or area;

    city or town;

    province;

    postal code; and

    additional directions where necessary.

    Incorrect or incomplete delivery information may cause delays.

    1. Failed Delivery

    If a courier cannot complete delivery because:

    the address is incorrect;

    the address is incomplete;

    nobody is available to receive the order where required;

    the customer cannot be contacted; or

    another issue prevents delivery,

    the courier may attempt delivery again or follow its applicable delivery procedure.

    Additional charges may apply in certain circumstances where permitted by law.

    1. Delivery Delays

    Although MaBlesser Market aims for delivery within 4–5 business days, delays may occasionally occur.

    Possible causes include:

    courier delays;

    severe weather;

    road disruptions;

    public holidays;

    high parcel volumes;

    remote delivery locations;

    incorrect customer information;

    technical or operational disruptions; or

    circumstances outside our reasonable control.

    If MaBlesser Market becomes aware of a significant delivery issue, we will assist the customer where reasonably possible.

    1. Damaged Parcels

    Customers are encouraged to inspect their parcel when it arrives.

    If the external packaging appears damaged, customers should take photographs where possible and contact MaBlesser Market as soon as reasonably possible.

    If the product itself is damaged or defective, the MaBlesser Market Refund & Returns Policy will apply.

    1. Delivery Confirmation

    The courier may require confirmation of delivery from the customer or an authorised person.

    Delivery may be confirmed according to the courier’s normal procedures.

    Customers should ensure that their contact details remain available while waiting for delivery.

    1. Warehouse and Operational Address

    MaBlesser Market operates an online retail store.

    Our operational/warehouse address is:

    2274/3, 117 Chris Hani Street
    Kanyamazane
    Mbombela
    Mpumalanga
    South Africa

    This address is used for business operations and is not automatically a retail shop or customer collection point.

    Customers should not visit the warehouse to collect an order unless MaBlesser Market has specifically confirmed that collection is available.

    1. Delivery Charges at Checkout

    The final delivery charge applicable to an order will be displayed during checkout.

    The standard delivery fee is R80.

    Orders qualifying for the R1,000 free-delivery offer will receive free standard delivery where the offer applies.

    1. Delivery and Returns

    Delivery charges and return shipping are separate matters.

    If a product needs to be returned, customers should first contact MaBlesser Market and follow the instructions provided.

    Please refer to the MaBlesser Market Refund & Returns Policy for information about returns and refunds.

    1. Contact Us

    For delivery questions, customers can contact:

    MaBlesser Market

    Powered and operated by: MaBlesser Company

    Registration Number: 2026/367653/07

    WhatsApp: 072 619 0439
    Email: [email protected]

    Operational/Warehouse Address:
    2274/3, 117 Chris Hani Street
    Kanyamazane
    Mbombela
    Mpumalanga
    South Africa

    1. Policy Changes

    MaBlesser Market may update this Delivery & Shipping Policy when necessary.

    The latest version will be published on the MaBlesser Market website with the applicable updated date.